Template for bug submission

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Anthony
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Licensed User v1.5
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Tue Feb 17, 2015 10:00 am

Dear Thea Render user,

As you have recently noticed when making a new post on our forum, there is a new button that has been assigned as "Bug Template".

The Bug Template button when pressed redirects to a new window which offers an easy to use form. This bug report form allows you to provide detailed information of the nature of the bug you would like to submit to us along with information related to your software and hardware configuration. This information is essential for us to be able to assist you swiftly and more importantly with correct understanding of the issue at hand.

To initiate a bug post the process is very simple:
1. Initiate a Bug Template submission by pressing the button when you are in the Post a new topic form
2. Fill in the bug report form with the information specified (please fill in as many as possible)
3. When you click the Next button, the submission form will generate an easy to copy and paste text.
4. Simply copy the provided text into the "Post a new topic" form and Submit.

We will then review your submission and assign a bug report ticket if needed.
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